DesignOps Manager 80-100%

Zug, Switzerland
25 Mar 2023
01 Apr 2023
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
On behalf of one of our clients, a leading pharmaceutical company based in Rotkreuz, Swisslinx is looking for a talented DesignOps Manager. You will have the remit to increase speed and quality as the team delivers and scale and be responsible for cross-team operational practice development and management. The DesignOps Manager will lead prioritization of project requests, project intake, oversees overall project delivery, tool / vendor management, team rituals, and the balance of time spent on chargeable work and shared knowledge development. Also, you will manage project staffing, coordination of learning, team building, and similar needs.

The client is looking for a young professional candidate who is able to design and implement processes, has an analytical mindset and the ability to think beyond. The background should be more business oriented but there has to be a technical flair and the ability to work with different tools and technologies.

Tasks & Responsibilities:
• Develop and grow the DesignOps capabilities within the chapter
• Help plan, define, and manage our operational Design Ops strategy, establishing workflow and process standards and best practices
• Develop and continuously improve a strategic framework for design services by in-house and external agencies (managed services and RFP's)
• Define project roadmaps together with design leaders, including key touchpoints, milestone dates, etc.
• Ensure allocated team members as well as clients understand the project plan and have a space to express concerns about feasibility or scope
• Drive governance processes and communication for Design Leadership in ongoing staff meetings, portfolio oversight, and metrics and budget tracking
• Identify inter-dependencies or risks early on, and proposes solutions on how to address them
• Effectively works in a matrix with a highly engaged team and is able to inspire and coach team members
• Demonstrate effective people leadership as demonstrated by the Leadership Commitments
• Represent the department and core competencies inside and outside the organization
• Responsible for ensuring adequate reporting to support overall department management

Must Haves:
• Bachelor degree Process Design Management, Business Administration, Change or Project Management or similar
• 3+ years experience in Design Operations, Design Project Delivery, Tools and Process Implementation and Vendor Management
• 2+ years experience in Project Management and/or Change Management
• Affinity with project delivery tools such as Figma, or gSuite, miro, slack or similar as a tool owner / poweruser
• Strong ability to design and implement processes as well as ability to implement them technically in the available tools
• Experience in working in AGILE teams and in a matrix environment
• Endurance to work in a complex landscape and relationships (business, systems, policies, etc.)
• Teamplayer, proactive, solution oriented, motivated personality
• Analytical mindset and ability to think beyond
• Very good communication skills with different business partners
• Technical affinity and ability to work with different technologies
• Winning personality in a team that can communicate directly
• Willing to support other people in the daily business
• English fluent is a must

Does that sound like you ? Then apply immediately! We look forward to receiving your application until the 29.03.2023 EOB.

Please note that only candidates having the right to work in Switzerland (Swiss/EU Citizens or Valid Working Permit holders) will be considered for this role. Also, Please this opportunity is not a fully-remote opportunity and non-local candidates will have to relocate to Switzerland.
By applying for this position, I consent to the Swisslinx Group of companies:
- storing my personal information (including name, contact details, Identification and CV information etc.) on their internal or external servers for the purpose of informing me of potential employment opportunities
- using my personal information or
- supplying it to third parties upon express consent for the purpose of informing me of potential job opportunities
- transferring where applicable my personal information to a country outside the EEA/EFTA

I also hereby agree to the Swisslinx privacy policy ( and Terms of Use (
  • You need to sign in to save