Senior Relationship Manager Swiss dom.

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HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest and fastest growing markets around the world. At HSBC Private Bank, we put our clients at the centre of everything we do.

The role is responsible for managing, acquiring and growing profitable long-term relationships with ultra and high net worth individual clients within the Greek market segment. The role is responsible for a holistic understanding of clients' needs, and providing full-service banking and all transactions for the ultra/high net worth clients through the marketing of all appropriate company services. Additionally, this role will deliver innovative high value solutions across all product lines, gaining significant business and sustainable returns for the wider Group and provide leadership to teams to support and deliver high net worth client performance against plan.

The role holder is expected to have a significant network within the market/s they cover and capable of leveraging off Group capabilities to generate substantial New to Bank (NTB) business through that network

In this role you will:

The role holder will have client-facing responsibilities, which will include some or all of the following:

• Grow revenues, increase AUM of portfolio and increase inflows of net new money (NNM).
• Drive achievement against targets for revenue generation, product alignment, customer satisfaction and cost containment.
• Generate new opportunities out of referrals from existing clients or through other contacts to UHNW families and their respective family offices.
• Provide full-service banking and all transactions to high-net-worth individual clients by the extension of credit and the marketing of company services.
• Grow HSBC's share of client wallet involving product specialists to ensure product capabilities are in line with client/sector requirements.
• Identify event driven opportunities on an opportunistic basis, bringing in sector/country expertise as appropriate.
• Provide support to client's portfolio management- in close collaboration with the responsible Investment Counsellor.
• Establish and maintain networks for co-operation with other HSBC businesses, to support the creation of solutions to customer needs that span geographical/product boundaries and regulatory environments.
• Combine client relationship management with strong risk assessment and management capabilities ensuring the required credit quality & requisite returns on risk
• Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved
• Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators
• Manage junior coverage staff to support and deliver client performance against plan
• Has regular contact and meetings with clients.
• Ensure client's objectives are met through the portfolio allocation
• Ensure clients are aware of their level of risk
• Follow-up portfolios on a regular basis and develops client's profitability
• Lead by example through financial results with excellent corporate behavior

To be successful in the role, you should meet the following requirements:

• At least 7 years of relationship management experience in the banking sector banking with UHNW segment clients, with significant experience in originating and serving region based UHNW and upper HNW clients and families.
• At least 5 years' experience working within the relevant market.
• Proven track record developing business, assets growth and revenue generation
• Excellent commercial and negotiation skills.
• Highly developed communication skills for use in direct client contact and problem solving.
• Ability to provide strong financial and statistical analysis.
• Strong customer service focus.
• Attention to detail and the ability to think creatively to solve problems.
• Willingness to work in a target driven and high performance environment.
• Excellent understanding of financial markets and products
• Fluent in English and other languages would be an asset

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

HSBC is a signatory company of the Advance Charter. This Charter is a commitment towards gender equality in business and hence a workplace environment that supports a fair and balanced approach to hiring, remunerating, promoting and retaining female talent.

Within HSBC in Switzerland all internal candidates from Group and external applicants are required (subject to local laws), to pass satisfactorily a series of additional checks both as part of the application process and, if successfully recruited into the role. The Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are first carried out as part of this recruitment exercise, and/or if relevant, on an ongoing basis.

To discover more about HSBC, please check our website: https://www.hsbc.com/about-hsbc

Please apply via our careers website at the following link : https://mycareer.hsbc.com/external

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